I changed from size 4 to size 6 half way, and the customer service reply was very timely! Ordering something so important to me online was even more surprising when it came earlier than their expected delivery date!
Very satisfied with the dress! The detachable sleeves, sparkling tulle and many bottom layers came by as a surprise- what a bonus! Tailored measurements were accurate. Super quick delivery-got it within 1 month. 1/4 of the price you have to pay at the shops.