Here is how I rate it. 5 stars for the fit. It is Excellent as tailor made. 4 stars for the execution. There are some strings hanging out. Also, the split is rather overlapping. the dress under the chiffon seems uneven in the back but, we hope that once we steam it, it will be fine. 5 stars for customer service. Customer service is excellent! 4 stars for style. 5 stars for shipping. Shipping was timely and the dress is well packed. I love they put it inside out. 5 stars because my sister loves the dress!!! She loves it and that makes me happy. I love that I was able to get the split I wanted. My sister told that she loves the dress and it does not feel cheap. It feels comfortable and was made with good materials.