1 GENERAL

1.1 Use of Site

This Terms of Use is an agreement between you and Milanoo.com (hereinafter, “Milanoo,” “we”, “us” or “our”), governing your use of our website at Milanoo.com (the “Site”).

We also offer an online marketplace service to allow our users in the US.In the event that the products shipped to other country outside the US, you should bound by the terms applicable to the corresponding local site.

In addition, when you use any Milanoo’ s service (e.g., Customer Reviews), you will be subject to the Terms of Use, rules, guidelines, policies, terms, and conditions, including but not limited to the Privacy Policy, Cookie Notice applicable to this Site, and they are incorporated into this Agreement by this reference. By accessing or using the Site in any manner, including but not limited to, visiting or browsing this Milanoo.com, registering an account, or contributing content or other materials to the Site, you expressly understand, acknowledge and agree to be bound by the Terms of Use. You are only authorized to use the service of the Site if you agree to abide by all applicable laws and to these Terms. Please read this agreement carefully before proceeding.

Our business changes constantly, and our Term of Use will change also. Thus, Milanoo reserves the right to change the terms and conditions of this Site at any time. You should check our websites frequently to see recent changes. If we modify material terms to this Agreement, such modification will be effective and enforceable after the release. Your failure to cease use of the Services after receiving the notification of modification will constitute your acceptance of the modified terms.

1.2 Privacy Policy

You may read our Privacy Policy and Cookie Notice at any time for more information about how Milanoo.com collects, uses, stores, and protects your information when you use the Services. It is necessary to acquire an email address, residency address, and/or other contacts from you to render you the service. Our Privacy Policy is hereby set forth herein.

We reserve the right to modify the Terms of Use, including the Privacy Policy and Cookie Notice, at any time, at our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you a notice of the new agreement. Such notice will be at our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or any other reasonable manners.

Any questions subject to your Data Privacy or Cybersecurity, please contact us through privacy@milanoo.com.

Detailing please see our Privacy Policy.

2 USES OF OUR SERVICES

2.1 Parties

You represent and warrant that you are able to form legally binding contracts (for example you are at least 18 years old or using our service under the supervision of a parent or guardian.). This site does not intend to provide the service to any individual without competent capability under applicable laws.

2.2 Account Settings

You are required to create an account to place an order or to use some specific function. It is essential to input your email address and password to complete the account set-up proceedings.

You have the duty to keep your password in a secure and confidential condition. To better protect your account safe, you shall avoid using an identical password on a third website. In any event of any loss, theft, destruction or misuse of your account caused by your negligence or willful or wrongdoing, you shall bear the corresponding responsibility. You shall duly notify us of any unauthorized use of your password or any breach or latent threatened breach of the Site or App’s security. For more information, please see Protect Your System.

You are not permitted to use another person’s account unless lawful authorization is granted. Also, you promise not to use a false Email Address for Registry Account, or pretend to be someone other than yourself. You have the responsibility to guarantee lawful access without unauthorized use of the service. We presume that you are the legitimate person to access, use or process the account and any changes of the account will be regarded as a lawful conduct by you or someone on your behalf, except for unusual activities, evidentiary complaint or allegation, or any signals of risks founded. 

Any complaint or allegation of misuse other’s account or unlawful engagement may institute an investigation. During the investigation, part of the account functions may be restricted. You can furnish us with more proof of the wrongful allegation or malicious complaint and we will determine how to handle this account accordingly. Also, you are encouraged to report to us in the case of any suspicious activities or processing.

You may receive promotional or marketing emails from Milanoo. You have right to opt out by clicking the unsubscribe button at the bottom of the foregoing emails or setting up “My Account - Email Notifications”. For more information you can see Privacy Policy.

2.3 Prohibited User Activities

Subject to the terms and conditions of this Agreement, Milanoo hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use this Site by displaying it on your internet browser only for the purpose of shopping for personal use sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Milanoo in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by Milanoo in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Milanoo in advance. Milanoo reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including without limitation, if Milanoo holds that customers’ conduct violates applicable law, the terms of this agreement, or is harmful to Milanoo’s interests.

You shall not upload to, distribute, or otherwise publish through this Site any content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under national law (especially the U.S. and EU law) or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful or intrusive code or properties. In some cases, Milanoo may assign you a password and account identification to enable you to access and use certain portions of this Site. After receiving the password or identification, you are obligated to re-set the password to ensure all function workable.

Without Milanoo's express prior written consent, the use of data mining, robots, or similar data gathering and extraction tools on Site as well as the use of Milanoo or its affiliates’ trademarks or service marks in meta-tags is strictly prohibited. You may view and use the content only for your personal information and for shopping and ordering on the site and for no other purposes. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us.

3 TRADE RULES

3.1 Price and Purchase

At Checkout page, you may see the main price, coupons, rewards, points, VAT (depending on the destination country or region), insurance (if applicable) and other taxes (where applicable) at the applicable rate according to the local rules and regulations of the countries or regions where the items shipped to. However, in some cases, the VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country shall be assumed by the recipients.

You shall be solely responsible for caring about the coupons, rewards, points, leaving attention on the expiry date of the points.

Please be noted that if you receive any SMS, MMS or emails that remind you having additional fees to be charged, in particular custom clearance fees, we strong advise you contact us for further conformation to circumvent the unnecessary losses by online scam and to duly protect your safety of property.

3.2 Pricing in Different Currencies

Milanoo provides you different currency applicable at your convenience for shopping. Except that the market experiences dramatic fluctuation in currency values, there is almost no error of margin in pricing under normal operation. In the event of marketing, the product inventory, price, promotion, delivery time and other information displayed are real-time and may be changing in second. The price becomes fixed when you made the order purchased under Section 3.1.

3.3 Printing Errors

Each item offered for sale on our website has an item description and/ or a reference link. You shall be responsible for confirming the information and content related to the item you wish to purchase through the information and/ or link provided before you submit any order. It is presumed that you have full knowledge and understanding of the details of the items you are purchasing upon submission of your order, as we shall not be liable for any after-sales issues resulting from misinterpretations of the related information and content on the website.

While Milanoo strives to provide accurate product and pricing information, pricing or typographical errors may occur. Milanoo cannot confirm the price of an item until you place an order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Milanoo shall have the right to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Milanoo may, either contact you for instructions or cancel your order and notify you of such cancellation.

3.4 Order Acceptance

This is the offer and acceptance rule exemplified on the Site. Once you have selected all articles that you wish to buy, they will be added to your basket. The next step is to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You and Milanoo are both legally binding since the order come into force at the time of finalizing the purchase.

Please note that there may be certain orders that the Milanoo is unable to accept and must cancel, likewise 3.3. TYPOGRAPHICAL ERRORS. Milanoo reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. Milanoo will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

3.5 Payments

Also, if you are a registered user, records of all the orders placed by you is available in the "My Orders" area. You may use, as a payment method, the following cards: Visa, Mastercard, Paypal, and online banking, etc. All Credit and Debit card transactions are debited at the point of purchase.

To minimize the risk of non-authorized access, your credit card details will be encrypted. Once we receive your order, we request a pre-authorization on your card to ensure that there are sufficient funds to complete the transaction. Please noted we Do Not save or retain any information regarding the financial transaction. Your card service provider or financial sponsor will retain such information.

For instance, when you click " Pay Now ", it will be assumed that you are the one conducting this transaction. Credit cards are subject to verification and authorization by the card issuing entity. If the entity does not authorize the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any transaction or contract with you.

3.6 Color Difference

We have made every effort to display, as accurately as possible, the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

3.7 Packing

Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading, or bracing requested by you will be paid for by you.

3.8 Shipping & Transportation

Since the products for shipping can be issued from different warehouses to the destination, Milanoo mandates other logistics to carry the goods. For orders with more than one item, we may split your order into several packages according to stock capacity at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer. If you have any questions regarding shipping and delivery, please contact us.

3.9 Product Ownership and Risk of Loss

Title to the products transfers from Milanoo to you at the time of the delivery to the (first-party) carrier. The risk of loss or damage or liability is transferred in the same fashion. Any claim of you relative to damage during shipping or delivery should be made directly to the carrier. Any claims by you against Milanoo for shortage or damage occurring prior to such delivery to carrier must be made within 14 days after receipt of the goods. Notwithstanding the transfer of the risk of loss to Buyer, title and right of possession to the goods sold hereunder shall remain within Milanoo until all payments hereunder, including deferred payments evidenced by notes or otherwise, Interest, carrying charges, shall have been made, and you agree to do all acts necessary to perfect and maintain such right and title in Milanoo.

In spite of the term set forth, if this article contradicts with the statutory regulation in national or state legislation level, statutes prevail.

3.10 Product Returns

Goods can be returned in designated period. The exact return period and return policy differ from country to country. You should be aware that you should return your goods to the warehouse in China or other designated warehouse. Customers returning goods are responsible for freight charges, otherwise regulated by laws or regulations.

Wrong size items and quality problem items can be changed.

The following items cannot be returned or exchanged: Please see the Return Policy of Non-Returnable Items.

For more details, please refer to our Return Policy.

3.11 Specific Terms

You and Milanoo are both binding under the General Terms (i.e. Terms of Use, Privacy Policy or Return Policy etc.) as agreed. The Specific Terms refer to the detailed terms and conditions for certain products or service offered. The order of the precedence thereto should follow the rule that Specific Terms prevail in the event of an inconsistency between the provisions of the General Terms and Specific Terms respectively. You shall be mindful for the applicable terms and read through thereof.

4 INTELLECTUAL PROPERTY

4.1 Intellectual Property Policy of Milanoo

Milanoo and/or its affiliates have/has registered trademarks, copyrights, patents and domain names in the United States, the European Union and other relevant countries/regions, and Milanoo and/or its affiliates are/is the sole owner of the aforesaid rights. Besides, the intellectual property of the collection, arrangement, and assembly of all content on this Site (the "Compilation") also belongs exclusively to Milanoo and/or its affiliates.

You may not use Milanoo 's trademarks, copyrights, patents and domain names or Compilation in any manner that disparages or discredits Milanoo and/or its affiliates or in any way that is likely to cause confusion or violation of any applicable laws or regulations. The software used or applied on this Site (the "Software") is the property of Milanoo and/or its affiliates and/or its Software suppliers. The content, the Compilation and the Software are all protected under state, national and international copyright laws.

All rights not expressly granted are reserved by Milanoo and/or its affiliates. Any content on this Site can only be reproduced or distributed with express permission from Milanoo and/or its affiliates. Violators will be prosecuted to the full extent of the law.

All information and content related to items on the Site including but not limited to graphics, photos, sounds, music, videos, descriptions obtained from suppliers’ or third parties’ sources are not owned, manufactured, sold or endorsed by Milanoo and/or its affiliates. For the reason of the technical limitations, Milanoo and/or its affiliates cannot make a full warrant that the said information is accurate, complete, reliable, current, or error-free.

4.2 Complimentary Access to Milanoo

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide to Milanoo and/or its affiliates, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and by submitting or posting, you agree to irrevocably license the entry and all intellectual property rights related thereto (excluding the moral rights such as authorship right) to Milanoo and/or its affiliates without charge and Milanoo and/or its affiliates shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Milanoo and/or its affiliates and shall not be returned to you.

You warrant that your Submissions, in whole or in part, are clear and free of any intellectual property right infringement, disputes or third-party claims. Milanoo and/or its affiliates assume(s) no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify Milanoo and/or its affiliates against any losses caused due to your misbehavior regarding the commentaries and remarks for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant Milanoo and/or its affiliates the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this Site and that use of your reviews, comments, or other content by Milanoo and/or its affiliates will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Milanoo and/or its affiliates or third parties to obtain unjust enrichment. Milanoo and/or its affiliates may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

4.3 Intellectual Property Rights Enforcement Policy

Milanoo and/or its affiliates respect intellectual property, including but not limited to copyright, trademark, patent, design and business confidentiality. If you believe that the products for sale on our Site infringes the intellectual property rights of yours or others’, you are welcome to assert your rights and/or file a complaint in accordance with the procedures and format described in 4.4 hereunder.

If you send a false notice of infringement, you may be liable for damages (including costs and attorneys' fees). Therefore, if you are not sure whether the material is infringing, please contact an attorney before submitting a notice to Milanoo and/or its affiliates. Fraudulent or abusive notices or other misuse of Milanoo and/or its affiliates’ Intellectual Property Policy may result in account termination or other legal consequences.

4.4 Digital Millenium Copyright Act

If you are an intellectual property owner and you believe that any product or service (including marks listed by Third-Party Sellers) available on our Site infringes your intellectual property rights, then you may send the following information in its entirety by email to service@milanoo.com, and this is the easiest way to submit your infringement notice. We do not assume any responsibility of negligence or delay for any complaint made through other channels like mail delivery, mailboxes, other email address or instant messages, etc., which may fail or delay to be received or responded.

Information required under the Digital Millenium Copyright Act, 17 U.S.C. § 512(c)(2) and/or other relevant laws, regulations and previous policy: A. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed; B. A description of the allegedly infringing work or material and where the allegedly infringing material is located on the site (product(s) URL); C. Information reasonably sufficient to allow us to contact you, such as your address, telephone number or e-mail address; D. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; E. Identification of the intellectual property rights that you claim are infringed by the Website (e.g., "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04”, etc. In the case of copyright infringement, please provide the copyright registration number or a link to the platform where it was first published, the URL of the infringing work/image and/or other information proving that you are the copyright owner or authorized to use it); and F. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed. Copyright protection contact Email: service@milanoo.com （This email address is for Intellectual Property Infringement Report. For customer complaints, please contact our COSTEMER SERVICE.）

5 LINKS

You are advised to login in or sign up in our official website. To better protect your justified interest, you shall be alert to any suspicious fake or phishing websites pretending to be us. You may report us on these suspicious cybercrimes via service@milanoo.com. Our Site and Apps may contain links to other sites on the Internet that are not owned and operated by us. We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of a third-party site or service. We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site by anyone other than us. We strongly advise you read all third-party terms and conditions and privacy policies.

6 WARRANTIES OFFERED BY MILANOO

No product sold by Milanoo or any affiliate is subject to any guarantee, warranty, right of return, right of credit or other indemnities other than (a) the applicable standard terms and conditions of the applicable countries or regions (b) manufacturers’ warranties for which neither the Milanoo nor any affiliate has any liability. The warranty of a product is governed by applicable laws or mandatory standards, which prevail over any other rules. The specific warranty along with each of the product purchased supersedes the terms posted online.

7 ASSIGNMENTS

Our prior written consent is required before any assignment or transfer of the agreement regardless of the rights or obligations. Otherwise, the attempted assignment or transfer is void. You acknowledge that you permit us to freely assign or transfer this agreement which insures to the benefit of and is binding upon the parties and the employees, contractors, successors, assignees, trustees or respective legal representative.

8 TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, Milanoo may, prior to 2-day notice to you before terminate the Agreement or revoke any or all of your rights, benefits or any other interests granted under this Agreement at the time of breach of this agreement, Privacy Policy. At the request of deleting account or revoking consent on essential services provided, Milanoo may terminate this Agreement as well as revoke any rights, benefits or any other interests thereof without prior notice. Upon any termination of this agreement, you shall immediately cease all access to and use of the Site and Milanoo shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. However, in practice, the products before proceeding to place an order shall be halted because of the unnecessary and complicated refund and return procedures.

9 DISCLAIMER AND LIMITATION OF LIABILITY

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THE PRODUCTS OFFERED FOR SALE THEREON SOLELY BY MILANOO AND THE TRANSACTIONS CONDUCTED THERETHROUGH ARE ON AN “AS IS” BASIS. MILANOO MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MILANOO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. MILANOO DOES NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILANOO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MILANOO’S TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU THROUGH MILANOO DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO MILANOO’S LIABILITY.

10 FORCE MAJEURE

Milanoo shall not be liable to you or be deemed to be in breach of agreement by reason of any delay in performing, or any failure to perform, any of the obligations in relation to the items, services and/or Site if the delay or failure was caused by any factor beyond our reasonable control, including but not limited to: fire, act of God, storm, explosion, earthquake, flood, tempest, accident, pandemic or other natural disaster; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock outs, block down or other industrial actions or trade disputes; difficulties in obtaining raw materials, labor, fuel, parts or machinery faced by us or suppliers; or telecommunication, transportation, power supply, or system disturbances or failures, or breakdown in machinery resulting in the impossibility of the use of any of the aforementioned.

11 DISPUTE RESOLUTION

This provision applies to the fullest extent permitted by applicable law. If there is a claim, dispute, or controversy of any kind (collectively, “Claim(s)”) involving you and Milanoo, or any of its parents, subsidiaries, affiliated companies, employees, agents, officers, directors, shareholders, and/or licensors (which shall be third party beneficiaries of this arbitration provision), arising out of or related to this Agreement, you and Milanoo agree to first try to resolve the Claim informally. You may contact us at service@milanoo.com. If we cannot resolve the Claim informally within thirty (30) days, you and Milanoo agree to resolve all Claims exclusively through final and binding arbitration, rather than in court, as, and except as, providing below.

11.1 Binding Arbitration

In the event that informal efforts to resolve disputes are unsuccessful, any Claims between you and Milanoo arising out of or related to this Agreement shall be submitted to the China International Economic and Trade Arbitration Commission (“CIETAC”) for arbitration which shall be conducted in accordance with the CIETAC’s arbitration rules in effect at the time of applying for arbitration. The law of this arbitration clause shall be the laws of the US. The seat of arbitration shall be Guangzhou. The arbitration proceedings shall be conducted in English. The arbitral awards are final and binding upon both parties.

12 APPLICABLE LAW

This Agreement, including without limitation this agreement’s interpretation, shall be treated as though this agreement were executed and performed in the delivery destination country, and shall be governed by and construed in accordance with the laws of the delivery destination country, without regard to its conflict of law principles. The language in this agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.

13 REMEDIES IN AID OF ARBITRATION; EQUITABLE RELIEF

This agreement to arbitrate will not preclude Milanoo from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration, or confirm an arbitral award, from a Court of Competent Jurisdiction. Furthermore, this agreement to arbitrate will not preclude Milanoo from applying to a Court of Competent Jurisdiction for a temporary restraining order, preliminary injunction, specific performance, or other interim or conservatory relief, as necessary. “Court of Competent Jurisdiction” means any court: (1) that has jurisdiction over the subject matter; and (2) that is located in Chengdu, China.

No right or remedy of Milanoo shall be exclusive of any other, whether at law or in equity, including without limitation, damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by Milanoo of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waivers.

14 MISCELLANEOUS

14.1 Waiver

No waiver by us of any of these Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. Any failure on the part of Milanoo to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. The obligations of the parties under this agreement that by their nature would continue beyond expiration or termination of this agreement shall survive any such expiration or termination.

14.2 Severability

If any of these Terms of Use or any provisions of the agreement are determined to be invalid or unenforceable to any extent, such invalidity or unenforceability will attach only to such provision or part thereof and the remaining part of such provision and all other provisions hereof will continue in full force and effect.

14.3 Entire Agreement

These Terms of Use as amended from time to time, together with the rules, guidelines, policies, terms, and conditions, including but not limited to the Privacy Policy, Cookie Notice, any terms applicable to this Site constitute the entire agreement between you and us. This Agreement supersedes any proposal or prior agreement oral or written.

14.4 Indemnity

You agree to indemnify and hold Milanoo, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any and all damages, liabilities, costs and expenses (including reasonable attorneys' fees) made against Milanoo by any third party due to or arising out of or in connection with your use of the Site inappropriately.

15 CUSTOMER SERVICE

For questions of pricing, orders, shipping, after-sales support, or any other questions, please log into My Orders and submit a Ticket about the order you need help with.

From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket.

Our Customer Service is ready to help you at our best efforts. If you have any problem or question, please contact us via service@milanoo.com.