Help Center
  • How can I track my order?
  • What should I do if the package is lost?
  • The tracking information shows that it has been signed but I did not receive the package. What should I do?
  • Can I change the shipping information after shipment?
  • Can I get a refund if the package is destroyed or returned?
  • How do I confirm delivery once I have received my order?
  • Can I refuse to sign the package if I no longer need the product?
  • What if I unable to sign for the package?
  • What should I do if I received the wrong item?
  • What should I do if the package has been damaged or opened when it is delivered?