When will my order be shipped?
There is a tailoring and handling time for each order depending on the product category. We will ship the order once this tailoring and handling time is completed.
Delayed shipment of the order
Please check the order status in your Milanoo account or contact our customer service team for assistance.
Customs, Duties and Taxes
Milanoo.com must assume no resonsibility for any customs, duties or taxes on orders.
Shipping Methods\ Options
We offer Standard, Expedited and Super Saver shipping services. The shipping time and cost may vary based on the shipping method and country you select.
Missing package shown as delivered
Please inquire if your family, friends, apartment manager or neighbor has received the parcel on your behalf. If this isn't the case, please contact our customer service team.
About the Tracking Number
You may check the tracking number of the package in your Milanoo account or via the email sent to you on the dispatch date.Related information will also be sent to your mobilephone
For a non-delivered package via standard shipping, please kindly contact your local Post Office to pick up the package. For expedited shipping, please contact the courier to deliver again.
Which countries do you ship to?
When you have placed the order please click the 'Est. Shipping Time and Cost' button to see a list of countries we deliver to.