Here at Milanoo we believe it is our duty to protect our customers as much as we can from any type of credit card fraud. This is why sometimes we require you to provide some extra information to identify.

In this case our Anti-Fraud team just requires the following information from you:

A copy of the front and back of your credit card

(Please ONLY display the first and last 4 numbers on the front of the card along with the expiry date. You can cover the 3 digit CVV/ Security code on the back).

A copy of the front and back of your ID card or passport

(You can cover the ID NO. or Passport NO.)

Please take a photo and send to us through our website or APP.

Milanoo has a strict internal policy that ensures we will never use your personal information or hand it to third parties.