Can I cancel my order after payment?

If your order has already been shipped, we are sorry that the order cannot be cancelled.
If the status of the order is still in” Being Processed”, you can Contact our customer service to help you cancel it.
NOTE:  After receiving your request, our customer service team will contact you and process your request according to our cancellation policy. Please check our Cancellation Policy before submitting your application. If you purchase a 24 hours quick shipping item, we may not be able to cancel the order, because once you place the order, our warehouse will hand over the package to the shipping company as soon as possible.

After receiving your request, our customer service will contact you and process your request. You can receive our message through the email address you have logged in or view the message directly in the account and reply to us.

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